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  • What is a Repix?
    Repixes are quick easy ways to share a post or media item. When you see the  symbol on a post or media item, you can press ...
  • What is Journal?
    Pixtantly uses a Journal to represent your media by date instead of the traditional profile timeline. Your profile Journal groups your posts by date for ...
  • What are Hearts?
    The hearts tab shows a listing of all the media items you heart (liked) on other peoples profiles and albums.  It's just another way for ...
  • What are Promotional Accounts?
    Promotional accounts are accounts with professional designations so you can promote yourself or your business. Anyone can create a promotional account to promote themselves.  Note: All possible ...
  • What Pixtant Messages?
    Pixtant Messages or PM's are secure messages that are sent between you and other profiles. You can use this to chat privately with other users. ...
  • Why can't I check-in to an event?
    You might not be able to check in to an event for a couple of reason.  The event has not yet started. If you try to ...
  • Why don't some users show in the list for sharing?
    When you go to share something on Pixtantly using one of the sharing options, you get a list of your fans you can share with. ...
  • Why doesn't the repix option show on some posts or media items?
    If the repix option is not available on a post or a media item in an album; it's typically because either That user's account is set to ...
  • What is a Repix?
    A Repix is a re-posting of someone's media posts.  Pixtantly Repixes allows you to quickly share media posts in your timeline with other users that ...
  • Why don't some posts or media allow Repix?
    If the owner of the post has a private account, you will not be able to Repix the posts or media. Currently only other users can ...
  • What are shared albums?
    Shared albums are albums that you can set the privacy level for only certain people to view it. When you set the privacy level of ...
  • Why am I not able to send a message to someone?
    There are a few reasons why messages may not go through due to various privacy levels.  If the recipient has their message settings to Fans Only, ...
  • Why can't I see all my broadcasts in My Broadcasts / Recent list?
    If you select Invite Only before broadcasting on the broadcast setup screen, then it will not show in your recent broadcast list as it's considered ...
  • What are credits?
    On Pixtantly you can give credit to other members who appear in the media (Photos, Videos or Audio) or had some part in the creation ...
  • What are Pix Strips?
    Pix Strips are photos  from the built-in Photo Booth feature.  The photo booth feature allows you to have fun with your photos and you can ...
  • What is a video echo on Pixtantly?
    A video echo or echo is a short video that goes back and forth in a loop.  You can access the feature from the green ...
  • What is a scheduled or timed post?
    A scheduled post is to help you with posting at regular intervals without having to manually post every time. Basically you can set times for ...
  • What form of payments do you accept?
    Currently we accept all major credit card payments for creator subscriptions.  ...
  • What are Pixtantly Creators?
    Pixtantly creators are accounts that create or provide engaging media content for their fans. These accounts are used to generate income on paid subscriptions to ...
  • What happens if a supporter cancels their subscription?
    What happens if a supporter cancels their subscription? When a supporter cancels, their auto-renewal is stopped and will not be billed for any future months to ...
  • What information is required to become a paid creator?
    When you apply for a creator account, we will require identity verification information. It's a quick simple process that we provided with a wizard to ...
  • What are the qualifications to become a creator?
    Any promotional account with engaging and quality content can apply to have a creator account.  Because you are starting your paid creator account on Pixtantly you ...
  • What are the fees that Pixtantly takes from creator?
    For Pixantly to provide the platform and cost of hosting the media content (Photos, Video and Audio), we deduct a fee from every subscription that ...
  • Why does Pixtantly take a fee from the subscriptions?
    Pixtantly is providing the platform, features, creator support and media hosting for all creator. We do more than just provide a place to access your ...
  • When do I get paid for my subscriptions?
    Payouts are automatically paid on the 1st day of each month.  Your first payment could take slightly longer to be deposited depending on when your pending ...
  • What are creator subscriptions?
    Promotional accounts can charge a subscription fee to access exclusive content, live videos and private messaging.  Each creator chooses the subscription fee for their content. So each ...
  • When can I cancel my subscription?
    You can cancel your subscription at any time with any creator. You can do this from your Subscription Dashboard. Subscriptions are not prorated. When you cancel, ...
  • When am I charged for a creator subscription?
    When am I charged for a creator subscription? All paid subscriptions to content creators are billed upfront on the day you become a supporter. The billing ...
  • Where do I set my pricing for my creator subscription?
    To set the price and other pricing-related options for your subscription, you'll need to visit your creator admin panel. You can go directly to it with ...